Returns & Exchanges

We want you to be fully satisfied with your handcrafted pieces, which is why we offer a 30-day window for returns and exchanges on all items in original condition. Whether the fit isn't right or you've changed your mind, our streamlined process ensures your collection stays exactly how you want it.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original Clocks and Colours packaging to ensure they are protected during transit.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Quality Check & Refund

  Once our team inspects the returned items, we will process your refund or ship out your new exchange within 5-7 business days.