Frequently Asked Questions
Everything you need to know about our handcrafted pieces.
What materials do you use for your jewelry?
All of our pieces are handcrafted using high-quality sterling silver and solid gold. We prioritize durability and detail, ensuring each piece stands the test of time.
How long does shipping take?
Orders are typically processed within 2-3 business days. Domestic shipping takes approximately 5-7 business days, while international shipping can take 10-15 business days depending on the destination.
How do I find my ring size?
We recommend visiting a local jeweler for the most accurate measurement. Alternatively, you can use our online sizing guide which includes a printable chart to help you find the perfect fit.
What is your return policy?
We offer a 30-day return policy for all unworn and undamaged items. Please ensure the original packaging is included to receive a full refund or exchange.
Do you offer a warranty on your products?
Yes, we provide a lifetime warranty against any manufacturing defects. If your piece breaks due to a production error, we will repair or replace it at no cost to you.
Will your silver jewelry tarnish over time?
Sterling silver naturally develops a patina over time. To maintain the original shine, we recommend regular cleaning with a silver polishing cloth and avoiding prolonged exposure to harsh chemicals or salt water.